KUALA LUMPUR: A monkey was spotted roaming around Terminal 2 of Singapore's Changi Airport on Dec 3, creating a rare and amusing scene.
A video shared by @thesingaporeanson shows a calm, believed to be the female staff member gently guiding the monkey out of the terminal.
She maintained a safe distance from the animal while speaking to it and pointing towards the exit.
The monkey, seemingly cooperative, walked in the direction she indicated.
The user humorously wrote in the video's caption, suggesting that the monkey might be trying to check in for a flight and adding, "Everyone deserves a holiday!"
Despite the unusual sight, passengers remained composed as the staff member assisted the monkey, with some recording the incident.
The video amassed over 2.2 million views, and many praised the employee's patience and professionalism in handling the situation.
Many users were impressed with her customer service, regardless of the unusual situation.
Hidayat Amin commented: "This is what you call real customer service. Whether human or animal, you show the way out politely."
Tanjongpagar1 said: "The lady is pointing as if the monkey will understand (laughs). She really went above and beyond."
Shazam praised the staff member's efforts: "She's doing an excellent job. Her boss better give her a pay raise and recognition for her dedication. Good job! Glad no one or animal got hurt."