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#NSTviral: RM30 for air-cond? E-hailing driver's extra charge draws criticism

KUALA LUMPUR: A picture of an e-hailing driver allegedly charging up to RM30 for an air-conditioning "additional charge" has sparked outrage among netizens.

In a photo posted on X by @malaysiaviralll, a crude handmade sign, drawn with marker pens on cardboard, was seen hanging behind the driver's seat.

"Additional charge air-cond (if you want to switch it on).

Air-cond fan speed: 1 - RM20 (6-seater free), 2 - RM25, 3 - RM30."

The notice also stated that "basic air-cond" would be provided for passengers seated in the front passenger seat.

The exorbitant pricing for what many consider a basic necessity angered netizens, who took to the comments section to express their grievances.

User @khairulkanis wrote: "As a former part-time e-hailing driver, I totally get why some drivers feel frustrated. I stopped driving because it simply wasn't worth the time, money, and energy anymore. But let's be clear - overcharging customers isn't the way to handle it."

Another user, @ajummik_nori, commented: "Is he crazy? Does he service the air-cond every month? Blatant capitalism."

Meanwhile, several others called on the e-hailing company to investigate the matter.

The post has since gone viral, garnering nearly 800,000 views on X.

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